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Welcome to Tradekona.com's Help & Support page

Here you can find answers to our most frequently asked questions and learn about Tradekona.com, how to use it,
how to stay safe and get in touch with us.

FAQ

Posting an ad on Tonaton.com is quick and easy! Simply click the yellow Post Ad button and follow the instructions.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).

Posting an ad on Tonaton.com is quick and easy! Simply click the yellow Post Ad button and follow the instructions.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).

Paid products and services Q&A

Posting an ad on Tonaton.com is quick and easy! Simply click the yellow Post Ad button and follow the instructions.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).

Posting an ad on Tonaton.com is quick and easy! Simply click the yellow Post Ad button and follow the instructions.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).

How to sell fast?

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Pick the right price - everything sells if the price is right.
  • Browse similar ads and pick a competitive price.
  • Think about how much buyers are willing to pay. The lower the price, the higher the demand.
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Use great photos
  • Use actual photos - ads with photos of the real item get up to 10 times more views than ads with catalogue images.
  • Take clear photos - use good lighting and different angles.
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Provide clear details in your ad
  • More details = more views!
  • Include keywords and information that buyers will be interested in.
  • Be honest in your description.
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Promote your ad!
  • Promoted ads get up to 10 times more views.
  • More views = more interested buyers
  • With lots of interested buyers, you have a better chance of selling fast for the price that you want
Stay safe on Tradekona.com

At Tradekona.com, we are 100% committed to ensuring that your experience on our website is as safe as possible

Here you can find advice on how to stay safe when trading on Tradekona.com.

General safety advice

Put things locally. Meet with the seller in person before payment to check the product and make sure you are satisfied with it. > If available, please use Doorstep Delivery and deliver the goods directly to you.

Exchange items and payments at the same time. Buyer-Do not pay until you receive the goods. Seller-Do not send items until payment has been received.

Use common sense. Avoid anything that looks too good to be true, such as unrealistically low prices and the promise of quick money.

Never disclose financial information. This includes bank account details, eBay/PayPal information, and any other information that may be misused.

Scams and frauds to watch out for
  • Fake payment services
  • Fake information requests.
  • Fake fee requests.
  • Requests to use money transfer services.
Security measures of Tradekona.com

We continue to work hard to ensure that you have a safe and enjoyable experience on Tradekona.com

Our security measures include:

  • Hide your email address in your advertisements to protect you from spam.
  • Provide you with the option to hide your phone number in the published advertisement to protect you from spam
  • Continuously improve our technology to detect and prevent suspicious or inappropriate activities behind the scenes.
  • Track reports of suspicious or illegal activities to prevent offenders from using the site again.
Report security issues

If you feel that you are a victim of a scam, please report your situation to us immediately. If you are deceived, we also recommend that you contact the local police station.

Tradekona.com is committed to ensuring the privacy of its users and therefore does not publicly share information about its users.

Contact us

If you did not find the answer to your question or problem, please get in touch with us using the form below and we will respond to your message as soon as possible.

Tradekona.com Helpline

Our helpline is open on all days from 9:00 AM to 6:00 PM.

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Call us/Whatsapp

+2332338989949

What is Tradekona.com?

Tradekona.com is a website where you can buy and sell almost all commodities. The best deals are usually made with people who live in your own city or on your own street, so it’s easy to buy and sell locally on Tradekona.com. All you have to do is select your region.

It takes less than 2 minutes to publish an ad on Tradekona.com. You can register for a free account and easily post ads every time.

Tradekona.com has the widest selection of popular second-hand goods in Ghana, allowing you to easily and accurately find the goods you want. Therefore, if you are looking for a car, mobile phone, house, computer or pet, you will find the best deal on Tradekona.com.

Tradekona.com does not focus on any particular category-here you can buy and sell more than 50 different categories of goods. We will also carefully review all advertisements that are being published to ensure that the quality meets our standards.

If you want to get in touch with us, please click on Contact us.

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